++ INTERNATIONAL ORDERS ++
All orders ship out of Washington, United States. Standard shipping is USPS first class international mail. Shipping can be upgraded to USPS priority or express mail for an additional fee. Contact us for details. The shipping upgrade does not lessen the production time.
- ESTIMATED DELIVERY TIMES OUTSIDE THE US
- USPS First Class Mail International: 2-4 weeks (standard)
- USPS Priority Mail International: 6-10 business days (upgrade)
- USPS Priority Mail Express International: 3-5 business days (upgrade)
First class international shipping can take 2-6 weeks for delivery, depending on how long it takes for the package to clear customs. USPS does not provide a tracking number, only a customs barcode number (or reference number). Delivery status is rarely updated. "Acceptance" means that the package was accepted by the post office for delivery, and does not mean that it was "delivered". International shipping times vary and are only estimates. If you need a tracking number for international shipping, a priority shipping upgrade is required. If you need it to be guaranteed in less than 3 weeks, express international shipping is required.
VAT / DUTY / CUSTOMS FEES
Your country (outside the United States) may charge a VAT/duty/customs fee to receive your parcel. We cannot be responsible for any charges. It is applied by your local customs office and we have no control over that. Your country's post office may also charge handling fees for delivery. We apologize in advance for any inconvenience this may cause. Please contact us immediately if you need to modify or cancel your order.
++ PROCESSING TIMES ++
2-6 business days for jewelry currently listed (most ship within 3 business days)
1-2 weeks for rings
1-2 weeks for cuff bracelets
1-2 weeks for wholesale orders
- This is an estimate - true time will vary depending on quantity ordered and date of purchase. Please allow for extra time in the weeks surrounding Black Friday, Christmas, Valentine's Day, and Mother's Day. Check our CALENDAR for the current schedule.
Contact us if you would like to add insurance to your order prior to shipment. The fee is based on total value and is generally minimal. WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES.