Items can be returned if there is a defect or the wrong item was shipped. Returns must be made within 14 days of delivery date and prior authorization must be obtained. Items must not be worn and all gift packaging must be included. Exchanges can be made on most items, excluding stamped or custom pieces, as long as it has not been worn and prior authorization has been obtained. Shipping fees cannot be refunded. If return or exchange is being made because of an error on our part we will cover return shipping. Otherwise, return shipping is the buyer's responsibility. 

Note that we are not responsible for normal wear and tear on any of the items. Please be kind and loving to your jewelry!